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Luxe & Lark

Luxe & Lark

Luxe & Lark is your destination for luxury hotel brand amenities, artisan toiletries, and natural skincare products. We curate high-quality lotions, fine soaps, and signature fragrances that blend timeless elegance with sustainable, nature-inspired luxury.

Bring the indulgence of a five-star experience to your home.

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$49.00

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Shipping policy

Shipping Policy

Thank you for shopping with [Your Store Name]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Times

  • All orders are processed within 1-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days.
  • You will receive a notification if there is a significant delay in processing your order.

2. Shipping Rates & Delivery Estimates

We currently ship to the United States only. Shipping charges are calculated based on the weight of your order:

Shipping Method

Estimated Delivery Time

Order Weight

Cost

Standard Shipping

3-4 business days

0 lb – 1 lb

$5.95

Standard Shipping

3-4 business days

1 lb – 2 lb

$8.95

Standard Shipping

3-4 business days

3 lb – 20 lb

$19.90

Note: Delivery times are estimates and begin from the date of shipment, not the date of order. Delivery delays may occur due to unforeseen circumstances such as carrier delays or weather disruptions.

3. Shipping Destinations

At this time, we only ship within the United States. International shipping is not available.

4. Shipment Confirmation & Tracking

  • You will receive a shipment confirmation email with tracking information once your order has shipped.
  • Tracking information will be available within 24 hours of shipment.

5. Damages

Luxe & Lark is not liable for any products damaged or lost during shipping. If your order arrives damaged, please file a claim directly with the shipment carrier.

To assist you, please:

  • Save all packaging materials and damaged items.
  • Contact the carrier to file a claim.

If you need additional support, you can contact us at info@luxeandlark.com.

6. Missing or Lost Packages

If you believe your package has been lost or stolen, please:

  1. Verify your shipping address in your confirmation email.
  2. Check tracking updates using the carrier’s tracking tool.
  3. Contact the shipping carrier directly to resolve the issue.

If the issue remains unresolved, contact us at info@luxeandlark.com, and we will assist you as best as we can.

7. Returns Due to Failed Delivery

If your package is returned to us due to an incomplete or incorrect address provided during checkout, shipping fees will not be refunded. You may need to pay additional shipping charges to resend the package.

8. Contact Us

If you have any questions regarding this Shipping Policy, feel free to contact us:

  • Email: info@luxeandlark.com
  • Phone: (813) 455-5548
  • Business Hours: [Insert Hours, e.g., Mon–Fri, 9 AM–5 PM EST]